With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.

Student retention through customized service processes

Type of Publication: Article in Collected Edition

Student retention through customized service processes

Author(s):
Jung, Reinhard; Kochbeck, Jessica; Nagel, Annett
Editor:
Oya, M.; Uda, R.; Yasunobu, C.
Title of Anthology:
Towards Sustainable Society on Ubiquitous Networks, Proceedings of the 8th IFIP Conference on e-Business, e-Services, and e-Society (I3E 2008)
pages:
221-231
Publisher:
Springer
Location(s):
Boston
Publication Date:
2008
ISBN:
978-0-387-85690-2
Language:
Englisch
Citation:
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