With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.
Type of Publication: Article in Collected Edition
Retailer’s Dual Role in Digital Marketplaces: Towards Architectural Patterns for Retail Information Systems
- Wulfert, T.; Schütte, R.
- Filipe, J.; Smialek, M.; Brodsky, A.; Hammoudi, S.
- Title of Anthology:
- Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS), Volume 2
- SCITEPRESS – Science and Technology Publications
- Online Streaming
- Publication Date:
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Multi-sided markets (MSMs) have entered the retail sector as digital marketplaces and have proven to be a successful business model compared to traditional retailing. Established retailers are increasingly establishing MSMs and also participate in MSMs of pure online companies. Retailers transforming to digital marketplaces orchestrate formerly independent markets and enable retail transactions between participants while simultaneously selling articles from an own assortment to customers on the MSM. The retailer’s dual role must be supported by the retail information systems. However, this support is not explicitly represented in existing reference architectures (RAs) for retail information systems. Thus, we propose to develop a RA for retail information systems facilitating the orchestration of supply- and demand-side participants, selling own articles, and providing innovation platform services. We apply a design science research approach and present seven architectural requirements that a RA for MSM business models needs to fulfill (dual role, additional participants, affiliation, matchmaking, variety of services, innovation services, and aggregated assortment) from the rigor cycle. From a first design iteration we propose three exemplary, conceptual architectural patterns as a solution for three of these requirements (matchmaking for participants, innovation platform services, and aggregated assortment).