With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.

Type of Publication: Article in Journal

Agent-based organisational governance of services

Brazier, Frances M. T.; Dignum, Virginia; Huhns, Michael N.; Derksen, Christian; Dignum, Frank; Lessner, Tim; Padget, Julian A.; Quillinan, Thomas B.; Singh, Munindar P.
Title of Journal:
Multiagent and Grid Systems
Volume (Publication Date):
8 (2012)
Number of Issue:
Digital Object Identifier (DOI):
Download BibTeX


The objective of service-oriented computing (SOC) is to construct software applications out of appropriate services available and executing in place anywhere across the Web. To achieve this objective requires that techniques for discovering and engaging services be developed and used across the lifetime of the service-based applications. Succeeding with SOC in this broader sense presupposes that additional techniques be developed for ensuring desired quality of service metrics and service-level agreements. The crucial aspect of using services is thus their governance. In this paper, we describe a conceptual modelling approach that integrates organisational and coordination theories to achieve contextualised service governance. The approach allows for the development and analysis of dynamic, flexible, and robust service-oriented business applications.