Dr. Gero Strobel

Strobel, Gero; Banh, Leonardo; Möller, Frederik; Schoormann, Thorsten: Exploring Generative Artificial Intelligence: A Taxonomy and Types. In: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS). Hawaii, USA 2024. Full text CitationAbstractDetails

Generative Artificial Intelligence (GAI) is a prevalent topic in recent research and business, seemingly taking the position of a disruptive technology that has the potential to significantly transform industries ranging from productivity (e.g., ChatGPT-4) to creativity (e.g., DALL-E). While the emerging scientific discussion on GAI covers a variety of fields and issues, such as privacy, accuracy, and application scenarios, this paper sheds light on the business side of GAI by investigating the morphologic nature of start-ups and incumbents leveraging GAI. Based on the structured analysis of 100 real-world instances, we report on a taxonomy of GAI applications and services that advances our practical understanding, strengthens the distinguishability, as well as adds clarity to the discourse of GAI potentials. We provide an initial framework and five types of GAI, namely Generator, Reimaginator, Synthesizer, Assistant, and Enabler, that are informed by the core characteristics of the technology paradigm.

Petrik, D.; Springer, V.; Strobel, G.; Möller, F.; Schoormann, T: Understanding Value-based Pricing for Industrial Internet of Things. In: Proceedings of the 44th International Conference on Information Systems (ICIS). Hyderabad, India 2023. Citation Details

Banh, Leonardo; Strobel, Gero: The Sound of Progress: Investigating the Representation of Artificial Intelligence in Music. In: AiS (Ed.): Wirtschaftsinformatik 2023 Proceedings. Paderborn, Germany 2023. Full text CitationAbstractDetails

The role of artificial intelligence in daily life is constantly advancing and has become an important topic of discussion. With music and its lyrics being a vehicle to express topics of society, this paper investigates how artificial intelligence is perceived by musicians and reflected in their songs. By analyzing the lyrics of over 1,200 songs over three decades, this work applies sentiment analysis to extract polarities and emotions. The results provide insights into how musicians view and reflect the impact of artificial intelligence on society and how this is reflected in their song texts. The findings show an increase in songs mentioning artificial intelligence-related terms, with a trend of more songs implying negativity, such as anger. However, minor increases in positive emotions indicate musicians' ambivalent views on hopes and fear of artificial intelligence.

Wulfert, Tobias; Woroch, Robert; Strobel, Gero; Schoormann, Thorsten; Banh, Leonardo: Unboxing the Role of E-Commerce Ecosystems to Address Grand Challenges. In: AIS (Ed.): ECIS 2023 Research Papers. Kristiansand, Norway 2023. Full text CitationAbstractDetails

The modern world is confronted with grand challenges, such as those codified by the United Nations’ Sustainable Development Goals. As single organizations are often not capable of addressing a broad set of goals on their own, they are increasingly concerned with creating ecosystems. This is also the case in the domain of e-commerce. Owners of focal platforms in e-commerce ecosystems have the power to implement sustainability initiatives and therefore need to be equipped with an overview of possible initiatives and actionable guidance. To unbox how e-commerce ecosystem participants consider sustainability, we conducted a multi-case study with 99 initiatives collected from sustainability reports. We found that (1) sustainability initiatives particularly focus on reducing inequality and managing climate change as well as (2) manufacturers, sellers, and service providers are the most involved ecosystem participants. Based on our findings, we (3) synthesized six categories of sustainability initiatives as measurements.

Azkan, C.; Strobel, G.; Iggena, L.; Gelhaar, J.; Kreyenborg, A.: Barriers to the development of data-driven services: An ISM approach for SMEs. In: Proceedings of the 56th Hawaii International Conference on System Sciences (HICSS) . Hawaii, USA 2023. Citation Details

Woroch, Robert; Strobel, Gero; Wulfert, Tobias: Four Shades of Customer: How Value Flows in Fintech Ecosystems. In: AiS (Ed.): ICIS 2022 Proceedings. Copenhagen, Denmark 2022. Full text CitationAbstractDetails

The financial sector is undergoing a massive transformation, with new technology-driven players challenging established mechanisms and transforming the sector into a fast-moving market. With the gradual transition from a scale economy to a platform-driven network economy, enterprise networks are gaining strategic importance. Despite the growing interest in fintech’s, research has so far lacked a conceptualization of value creation in fintech ecosystems. Therefore, this research paper aims to analyze key players, value creation activities, and value streams based on the analysis of the business models of payment services, personal financial management, robo-advisory, peer-to-peer lending, trading, and cryptocurrency. We present a holistic value network for the fintech ecosystem based on structured literature review and analysis of 171 fintech companies. We were able to show that fintech platform orchestrates multiple market sides and that customers take four distinct roles at the center of the ecosystem when using fintech services.

Möller, Frederik; Schoormann, Thorsten; Strobel, Gero; Hansen, Magnus Rotvit Perlt: Unveiling the Cloak: Kernel Theory Use in Design Science Research. In: AiS (Ed.): ICIS 2022 Proceedings. Copenhagen, Denmark 2022. Full text CitationAbstractDetails

Theory is an essential part of design research and helps us to explain what we see or guide what we design. In the paper, we shed light on how kernel theories are used in developing design principles in Design Science Research (DSR). We do this by reporting on a systematic literature review, from which we have extracted a set of six mechanisms to operationalize kernel theory. Each mechanism consists of an activity (e.g., “transform to” or “derive from”) and an application point (e.g., meta-requirements or design principles) representing wherein the chain of concepts the kernel theory was used. The paper reflects on what we have learned about the use of kernel theories and translates this into recommendations and issues for further research. We provide researchers with guidance to use kernel theories more efficiently and give a big picture of the possibilities of kernel theory operationalization.

Sieber; C.; Silva, Da; M.; Strobel; G.; Brogt; T.; Berkowitz; S.; Zembrot; L.: A Universal Approach to Command and Control Heterogeneous Autonomous Robots.. In: Digitalisierungs-, Universität Der Bundeswehr Hamburg: Forschungsaktivitäten Im Zentrum Für; Dtec. Bw, Technologieforschung Der Bundeswehr (Ed.): dtec.bw-Beiträge der Helmut-Schmidt-Universität. 2022. doi:10.24405/14522Citation Details

van der Valk, Hendrik; Strobel, Gero; Handrup, Stephanie; Hunker, Joachim; Tomczyk, Martin: Supply Chains in the Era of Digital Twins – A Review. In: Proceedings of the International Conference on Industry Sciences and Computer Sciences Innovation. Porto, Portugal 2022. Citation Details

Wache, Hendrik; Möller, Frederik; Schoormann, Thorsten; Strobel, Gero; Petrik, Dimitri: Exploring the Abstraction Levels of Design Principles: The Case of Chatbots. In: Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI). Nürnberg, Germany 2022. CitationAbstractDetails

Formulating design principles is the primary mechanism to codify design knowledge which elevates its meaning to a general level and applicability. Although we can observe a great variety of abstraction levels in available design principles, spanning from more situated to more generic levels, there is only limited knowledge about the corresponding (dis-)advantages of using a certain level of abstraction. That is problematic because it hinders researchers in making informed decisions regarding the (intended) level of abstraction and practitioners in being oriented whether the principles are already contextualized or still require effort to apply them within their situation. Against this backdrop, this paper (1) explores different abstraction levels based on a sample of 69 design principles from the chatbot domain as well as (2) provides a preliminary positioning framework and lessons learned. We aim to complement methodological guidance and strengthen the principles' applicability, leading to knowledge reuse.

Woroch, Robert; Strobel, Gero: Show me the Money: How to monetize data in data-driven business models?. In: Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI). Nürnberg, Germany 2022. CitationAbstractDetails

Increasing digitization and the associated tremendous usage of technology have led to data of unprecedented quantity, variety, and speed, which is generated, processed, and required in almost all areas of industry and life. The value creation and capturing from data presents companies with numerous challenges, as they must create or adapt appropriate structures and processes. As a link between corporate strategy and business processes, business models are a suitable instrument for meeting these challenges. However, few research has been conducted focusing on data-based monetization in the context of data-driven business models so far. Based on a systematic literature review the paper identifies five key components and 23 characteristics of data-driven business models having crucial influence on data-based value creation and value capturing and thus on monetization. The components represent key factors for achieving commercial benefits from data and serve as guidance for exploring and designing suitable data-driven business models.

Schoormann, Thorsten; Strobel, Gero; Möller, Frederik; Petrik, Dimitri: Achieving Sustainability with Artificial Intelligence - A Survey of Information Systems Research. In: AiS (Ed.): Proceedings of the 42nd International Conference on Information Systems (ICIS). Austin, Texas 2021. Full text CitationAbstractDetails

Understanding the role of Artificial Intelligence (AI) is crucial to contribute to sustainable development including the most fundamental challenges of our society, such as climate change, healthy lives, and inclusive economic growth. As Information Systems (IS) research has a great tradition of investigating how technology and methods can be employed to foster sustainability, this study follows widely accepted expectations that AI will boost this. Against this backdrop, the present study aims at revealing how and what purposes IS researchers use AI for sustainability. Based on a literature corpus of 95 articles, promising research in diverse fields has been found that underlines the great potential of IS in achieving economic, ecological, and social sustainability. In doing so, this study complements recent research streams on AI and sustainability from a IS perspective by providing a comprehensive overview of themes, topics, and clusters addressed within IS literature and discussing future avenues for research.

Woroch, Robert; Strobel, Gero: Understanding Value Creation in Digital Companies – A Taxonomy of IoT-enabled Business Models. In: AiS (Ed.): Proceedings of the 29th European Conference on Information Systems (ECIS 2021). A Virtual AIS Conference 2021. CitationAbstractDetails

The spread of the Internet of Things offers companies the potential to exert a disruptive influence on existing market structures and entire domains. The shift from product to service orientation and the integration of the customer as a value co-creator makes the identification and development of value-adding, IoT-based offerings a central challenge. As a link between strategy and business processes, business models are a suitable tool to meet this challenge. However, present business models lack of consideration of IoT specific characteristics. Against this background we provide a taxonomy for the description of IoT-based business models based on systematic literature research. Furthermore, the taxonomy is applied to 103 business models, demonstrating its usefulness. We also provide insights into the design of business models within two domains. The taxonomy provides a tool for investigating busi-ness models, especially how IoT can be incorporated into them and also a conceptual basis for future research.

Strobel, Gero: Honey, I Shrunk the Internet of Things: An Internet of Nano-Things Taxonomy. In: AiS (Ed.): Proceedings of the 29th European Conference on Information Systems (ECIS). A Virtual AIS Conference 2021. CitationAbstractDetails

Nanotechnology is no longer science fiction. For more than half a century, the manipulation of matter at the atomic level has been an integral part of the methodological framework of a wide range of disciplines, e.g., physics, chemistry, biology. The fusion of nanotechnological approaches with the paradigm of the Internet of Things led to the creation of a new type of smart, internet-connected objects on the nanoscale at the beginning of the last decade under the term Internet of Nano Things. Despite the growing interest in research and practice, however, there is a lack of a basic, methodologically sound classification of methodological approaches and concepts that not only names them, but also shows their characteristics and forms of expression in order to create a common understanding within the domain. To address this shortcoming, the paper presents a taxonomy for IoNT-based systems to provide a conceptual basis for future research.

Strobel, Gero; Paukstadt, Ute; Becker, Jörg; Eicker, Stefan: Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung. In: Meinhardt, S.; Wortmann, F. (Ed.): IoT – Best Practices. Edition HMD. Springer Vieweg, Wiesbaden 2021, p. 255-244. doi:10.1007/978-3-658-32439-1_13CitationAbstractDetails

Im Rahmen der Digitalisierung nehmen smarte Produkte und die darauf aufbauenden intelligenten Dienstleistungen einen immer größeren Platz sowohl im betrieblichen Kontext als auch im Endkundenbereich ein. Auslöser hierfür stellt vor allem die leistungsfähigere und kostengünstigere Hardware dar, welche es Unternehmen ermöglicht, zunehmend Produkte mit intelligenten und vernetzten Komponenten auszustatten. Diese smarten Produkte bieten Unternehmen und Kunden völlig neue Möglichkeiten zur Interaktion, bieten neue Mehrwerte und beeinflussen die unternehmerische Wertschöpfung an sich. Ziel dieses Beitrages ist es, einen Einstieg in das Themenfeld der smarten Produkte und Dienstleistungen zu geben und aufzuzeigen, welche Möglichkeiten diese für den Endnutzer und für Unternehmen eröffnen.

Unveränderter Original-Beitrag Strobel et al. (2019) Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung, HMD – Praxis der Wirtschaftsinformatik 56, 494–513. https://doi.org/10.1365/s40702-019-00520-x

Eicker, Stefan; Strobel, Gero; Brogt, Tobias: Smart Service. In: Kollmann, T.; Kuckertz, A.; Stöckmann, C. (Ed.): Gabler Kompakt-Lexikon Unternehmensgründung. Springer Gabler, Wiesbaden 2021. doi:10.1007/978-3-658-30901-5_19Citation Details

Eicker, Stefan; Strobel, Gero: Backend as a Service (BaaS). In: Kollmann, T.; Kuckertz, A.; Stöckmann, C. (Ed.): Gabler Kompakt-Lexikon Unternehmensgründung. Springer Gabler, Wiesbaden 2021. doi:10.1007/978-3-658-30901-5_2Citation Details

Eicker, Stefan; Brogt, Tobias; Strobel, Gero: Smart Product. In: Kollmann, T.; Kuckertz, A.; Stöckmann, C. (Ed.): Gabler Kompakt-Lexikon Unternehmensgründung. Springer Gabler, Wiesbaden 2021. doi:10.1007/978-3-658-30901-5_19Citation Details

Strobel, Gero: Health in the Era of the Internet of Things: A Domain-Specific Modelling Language. In: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS). Hawaii, USA (Virtuell) 2021. CitationAbstractDetails

Based on the cultural, social and technological development of the last hundred years, the pursuit of health driven by primal instincts has been transformed in most areas worldwide into a quasi de facto standard. But this security is deceptive. Not only the global developments of the last few months, but also creeping factors such as demographic change or the steadily growing world population are putting increasing pressure on the healthcare system. Today, more and more health care systems based on continuous demand for medical resources are increasingly reaching their limits. Technologies such as the Internet of Things are not a panacea, but offer great potential for increasing the flexibility and efficiency of healthcare systems. However, the development of such IoT-based healthcare systems requires a holistic understanding of the information technology as well as the domain itself. Against this background, the paper presents a domain-specific modelling language for IoT-based healthcare systems

Strobel, Gero; Mittnacht, Judith: Richard, Are We There Yet? An Internet of Nano Things Information System Architecture. In: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS). Hawaii, USA (Virtuell) 2021. CitationAbstractDetails

Richard Feynman’s visionary lecture at Caltech, which dates back more than half a century, is regarded as the birth of today's nanotechnology. Over time, many nanotechnology-based approaches, methods, and innovations have been adopted in almost all research disciplines. This nano-centered evolution is currently transforming the traditional paradigm of the Internet of Things into the Internet of Nano Things. However, the focus here is not on the mere adaptation of down scaling and is instead primarily on the effects and characteristics that result from this new scale. To fully exploit these new possibilities and combine them with existing added-value technologies, it is not sufficient to miniaturize existing Internet-of-Things- based systems—they must be developed from scratch. Against this background, this study examines the main areas of nanotechnology in combination with the Internet of Things phenomenon and, based on an exploratory literature search, presents an information system architecture for IoNT-based information systems.

Strobel, Gero: Information Systems in the Era of the Internet of Things: A Domain-Specific Modeling Language. In: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS). Hawaii, USA (Virtuell) 2021. CitationAbstractDetails

Based on the technological developments of the last few years and the associated digitalisation, the Internet of Things is now an essential part of practically every aspect of life. Smart products with their sensors and actuators are not only boundary objects between the physical and digital world, but also tie both worlds more and more together. The capabilities of the products range from simple monitoring tasks by drones in agriculture to autonomous use in mining. However, in order to exploit the full potential of these capabilities, it is not enough to use individual smart products or sensors, it is necessary to develop holistic IoT-based information systems from the ground up. To take such a systemic perspective, it is essential to have a sound conceptual understanding of the domain and a common language. Against this background, the publication presents a domain-specific modelling language for IoT-based information systems.

Strobel, Gero; Perl, Juliane: Health in the Era of the Internet of Things – A Smart Health Information System Architecture. In: AiS (Ed.): Proceedings of the 24th Pacific Asia Conference on Information Systems (PACIS). Dubai, UAE 2020. Full text CitationAbstractDetails

Health and well-being have been among the essential needs of humanity since the beginning of time. The healthcare systems are coming under more and more pressure due to a constantly growing world population, demographic change and steady rising of chronic disease rates. Through these circumstances, traditional healthcare systems may soon reach their limits and medical resources are becoming an increasingly valuable commodity. Modern technologies like the Internet of Things offer based on their application possibilities great potential for increasing among others flexibility, efficiency and cost-effectiveness of the healthcare system. To ensure such an IoT based healthcare for patients, holistic information and communication technology solutions are required that integrate both system-relevant technological and human aspects. Against this background, we present a generic information system architecture for smart health systems, based on a systematic literature driven explorative analysis of the domain.

Brogt, Tobias; Strobel, Gero: Service Systems in the Era of the Internet of Things: A Smart Service System Taxonomy. In: AiS (Ed.): Proceedings of the 28th European Conference on Information Systems (ECIS). Marrakesh, Morocco 2020. CitationAbstractDetails

Services are becoming increasingly important, and service systems are seeing the use of service-dominant logic to understand value creation through the integration of active and passive resources. Digital transformation is significantly influencing service systems, and new, smart technologies are enabling innovative value propositions, leading to smart service systems. Smart products, which are a part of the Internet of Things, are the main building blocks of such systems. Attempts have been made to conceptualize smart service systems, but there seems to be no consensus in the literature because, for example, smart products have not been defined in a consistent way. We therefore examine ways to classify smart service systems in terms of their characteristics and attributes. We develop a taxonomy based on a systematic literature review focusing on smart features. Furthermore, an evaluation using domain-specific use cases demonstrates the applicability of the taxonomy. Our contribution combines and extends the available conceptualizations regarding smart service systems to pave the way for the necessary future research.

Strobel, Gero: Agriculture in the Era of the Internet of Things: An Information System Architecture for Smart Agriculture. In: AiS (Ed.): Proceedings of the 28th European Conference on Information Systems (ECIS). Marrakesh, Morocco 2020. CitationAbstractDetails

Food has been a fundamental human need since the beginning of time. Agriculture, as the central foundation of global food production, is increasingly coming under pressure from the growing world population. Even today, it´s no longer possible to guarantee sufficient food security in the long term and 10% of humanity goes to bed hungry every night. Given the expected increase in the world’s population based on today’s figures and an associated more than 70% necessary increase in food sector production, the question arises whether this is feasible using classical methods and approaches. The use of modern information and communication technology alone is certainly not a panacea. Despite all this, technologies, such as the Internet of Things, show great potential for the development of more productive and cost-effective but, above all, more sustainable agriculture. However, developing such a solution requires more than a purely technical point of view. Only by creating a holistic information technology solution that takes not only a technological but also a plant, animal, human and therefore holistic perspective can real progress be made. Against this background, this paper represents the publication of a generic information system architecture based on a systematic literature-driven explorative analysis of the domain.

Strobel, Gero: Farming in the Era of Internet of Things - An information system architecture for smart farming. In: Proceeding of the 15th International Conference on Wirtschaftsinformatik (WI). Potsdam 2020. doi:10.30844/wi_2020_x1-strobelFull text CitationAbstractDetails

The Internet of Things and associated smart products are finding application in evermore domains. Within agriculture it is described under the term smart farming. Using smart products allows farmers to automatically record relevant information, monitor operating procedures or remotely control machines. To make these capabilities usable for added value, not only smart products but entire information systems that align to the domain and its requirements are necessary. Within the literature, various architectures can be found already. However, many lack a methodical foundation or an abstraction of application cases and technology. Against this background, the article presents an information system architecture independent of application cases or technology and oriented toward the domain of smart farming. Starting point of the development is a systematic literature review, based on Webster and Watson in combination with Vom Brocke, based on 18 existing architecture approaches that are analyzed and aggregated.

Schiller, Barbara; Brogt, Tobias; Schuler, J. Peter M.; Strobel, Gero; Eicker, Stefan: Identifying Quality Factors for Self-Tracking Solutions: A Systematic Literature Review. In: Proceedings of the 53nd Hawaii International Conference on System Sciences. Hawaii, USA 2020. doi:10.24251/HICSS.2020.452CitationAbstractDetails

Identifying Quality Factors for Self-Tracking Solutions: A Systematic Literature Review

Self-tracking solutions have become globally widespread, as they promise numerous advantages (e.g. improving health) to their users. Despite their benefits, such solutions are often abandoned due to quality issues. This phenomenon can also be observed for digitized products in general. As self-tracking solutions are hybrid products, combining digital and physical components, traditional domain-independent and abstract quality models like the prominent ISO 25000 standard seem to not cover quality in an appropriate way. We address these issues by answering the research question of which factors affect quality perceptions of different stakeholder groups when interacting in a wearable ecosystem. We use a systematic literature review based on a research protocol to identify and analyze 98 quality-influencing factors from 19 studies that we cluster in a map. The identified factors are compared to the ISO 25000 standard, showing that certain factors like hedonic motivation are unconsidered thoroughly in the existing standard.

Schiller, Barbara; Brogt, Tobias; Schuler, J. Peter M.; Strobel, Gero; Eicker, Stefan: Identifying Quality Factors for Self-Tracking Solutions: A Systematic Literature Review. In: Proceedings of the 53nd Hawaii International Conference on System Sciences. Hawaii, USA 2020. doi:10.24251/HICSS.2020.452CitationAbstractDetails

Self-tracking solutions have become globally widespread, as they promise numerous advantages (e.g. improving health) to their users. Despite their benefits, such solutions are often abandoned due to quality issues. This phenomenon can also be observed for digitized products in general. As self-tracking solutions are hybrid products, combining digital and physical components, traditional domain-independent and abstract quality models like the prominent ISO 25000 standard seem to not cover quality in an appropriate way. We address these issues by answering the research question of which factors affect quality perceptions of different stakeholder groups when interacting in a wearable ecosystem. We use a systematic literature review based on a research protocol to identify and analyze 98 quality-influencing factors from 19 studies that we cluster in a map. The identified factors are compared to the ISO 25000 standard, showing that certain factors like hedonic motivation are unconsidered thoroughly in the existing standard.

Paukstadt, Ute; Strobel, Gero; Eicker, Stefan: UNDERSTANDING SERVICES IN THE ERA OF THE INTERNET OF THINGS: A SMART SERVICE TAXONOMY. In: Ais (Ed.): Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm 2019. Full text CitationAbstractDetails

In recent years, the “Internet of Things” with so called “smart products” has obtained increasingpopularity in both practice and research. By building on the capabilities of smart products, servicestransform to “smart services” emphasizing the value smart products can provide and how it is co- created. Even though first attempts have been conducted to conceptualize and classify smart services, there seems to be no overall consensus on the specific characteristics of smart services, which different forms they can take on and how different smart services can be described. For example, existing research on smart services does not always consider the common service design elements “servicecontent” and “service delivery”. To address this shortcoming, we develop a taxonomy of smart services by applying extant literature. We further demonstrate the usefulness of our taxonomy by classifying 50 empirical objects and presenting three cases. As a contribution, the paper enhances the understanding of the notion of smart services and strengthens the conceptual foundation for future smart service research.

Paukstadt, Ute; Strobel, Gero; Eicker, Stefan; Becker, Jörg: Smart Services und ihr Einfluss auf die Wertschöpfung und Geschäftsmodelle von Unternehmen. In: Kollmann, Tobias (Ed.): Handbuch Digitale Wirtschaft. Springer Gabler, Wiesbaden 2019, p. 1-21. doi:10.1007/978-3-658-17345-6Full text CitationAbstractDetails

Smart Services und ihr Einfluss auf die Wertschöpfung und Geschäftsmodelle von Unternehmen

In den letzten Jahren wurde die Digitalisierung verstärkt vor dem Hintergrund desInternets der Dinge betrachtet, bei dem jegliche Bestandteile des täglichen Lebens zu intelligenten Objekten (Smart Products) werden und mit dem Internet verbunden sind. Aufbauend auf den Smart Products entstehen neue digitale Dienstleistungen, sogenannte Smart Services. Mit diesen intelligenten Dienstleis- tungen werden völlig neue Wertschöpfungspotenziale erschlossen, die sich eben- falls auf die Geschäftsmodelle von Unternehmen auswirken. Ziel dieses Beitrages ist es, einerseits einen allgemeinen Einstieg in den Themenkomplex der Smart Services zu bieten und selbige andererseits spezifisch vor dem Hintergrund ihres Wertschöpfungspotenzials für Geschäftsmodelle und Ökosysteme näher zu beleuchten.

Schiller, Barbara; Brogt, Tobias; Schuler, J. Peter M.; Strobel, Gero: Can Self-Tracking Solutions Help with Understanding Quality of Smart, Connected Products?. In: Ais (Ed.): Proceedings of the 26th European Conference on Information Systems (ECIS). Portsmouth 2018. CitationAbstractDetails

Can Self-Tracking Solutions Help with Understanding Quality of Smart, Connected Products?

Smart connected products (SCPs) have gained significant attention in different domains because they offer numerous benefits and change the way of competition and value creation. While quality is im-portant for SCPs, no holistic quality model is available to target the present quality problems. Further-more, since the concept of an SCP is quite abstract, a bottom-up approach that starts with a concrete example seems suitable. Therefore, this paper identifies the five key components of SCPs and maps them to self-tracking solutions (STS) in order to show that STSs are suitable substitutes. We also analyse quality models in corresponding areas to verify the absence of a holistic quality model for the selected example. This contribution identifies the research gap regarding holistic, stakeholder-oriented quality models and helps researchers understand SCPs better.

Schiller, Barbara; Brogt, Tobias; Schuler, J. Peter M.; Strobel, Gero: Can Self-Tracking Solutions Help with Understanding Quality of Smart, Connected Products?. In: Ais (Ed.): Proceedings of the 26th European Conference on Information Systems (ECIS). Portsmouth 2018. CitationAbstractDetails

Smart connected products (SCPs) have gained significant attention in different domains because they offer numerous benefits and change the way of competition and value creation. While quality is im-portant for SCPs, no holistic quality model is available to target the present quality problems. Further-more, since the concept of an SCP is quite abstract, a bottom-up approach that starts with a concrete example seems suitable. Therefore, this paper identifies the five key components of SCPs and maps them to self-tracking solutions (STS) in order to show that STSs are suitable substitutes. We also analyse quality models in corresponding areas to verify the absence of a holistic quality model for the selected example. This contribution identifies the research gap regarding holistic, stakeholder-oriented quality models and helps researchers understand SCPs better.

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